Payment Policy | Nicotine Picks

Overview

We accept Visa, MasterCard, American Express, and Discover. All transactions are secure and encrypted.

Please note: When the checkout/customer details section asks for your "personal information", please enter your full name and billing address. The name and address you enter must match the information you have on file with your credit card provider, or the order will not be authorized.  If your credit card gets declined for any reason, a charge may show pending on your account.  This charge will fall off usually within 24-48 hours depending on your bank.

Acceptable Payment Methods

We like to make it as easy and convenient as possibly for you to make a purchase from us. We accept all major credit cards - Visa, MasterCard, American Express, and Discover.  If you are a wholesaler looking for another payment option, please call our sales team at (800) 370-0317 or email us at: sales@nicotinepicks.com. 

• For credit card payments - Visa, MasterCard, American Express and Discover cards are accepted via secure online ordering for your protection. (When entering sensitive information on any web page, look for the https:// in the address window and the padlock at the bottom right corner to confirm you are in a secure environment). 
• Customer billing street address and zip code MUST match credit card holder information on file at the issuing bank for an order to process. 
• Customers paying with Visa, MasterCard, Discover or American Express must enter their three-digit security code printed on the back of their card (American Express four-digit on front of card) in the appropriate form field at checkout.
• Telephone Orders – If having trouble with payment customers can call in an order to HP Industries at (800) 370-0317.  Please note: this option is only available during business hours - Mon-Friday 8am-5pm, CST; excluding major holidays.