When will I get my order?
In short, it depends on where you are. Orders placed for delivery within the Continental United States (also known as the Mainland) will generally ship within 2-3 business days from the heart of the Midwest. Any orders placed Mon-Fri and prior to 3pm CST will be processed that same day. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
How do I track my order?
We understand you want to keep tabs on your Nicotine Picks™. That's why we send you a shipment notification when your order leaves our warehouse with a tracking number. Just click on the number and you will be redirected to your courier's web page where you can track it until the moment it's delivered to your door or PO box.
Do you ship overseas?
Yeah, we've gone global with this! That being said, shipping costs will apply and will be visible during your checkout. To offset these costs may we suggest buying in bulk - you could save nearly 40% on your order! Not to mention this will help make sure you have a nice little stash conveniently located in your very own home. Please note overseas deliveries can take anywhere from 7-16 days to arrive; so, order accordingly.
Oops! I gave the wrong address!
We all make mistakes. If you just submitted an order and realized the incorrect shipping information was used your best chance to correct this is to contact us via phone at (800) 370-0317. Have your order number ready and will try to help you correct the situation. Please note, we can only change the address if the order has not yet been shipped.
How will COVID-19 affect my orders?
At this time, our customers are still able to use our website as normal. We are taking necessary steps to package and ship safely. However, due to unforeseen delays in shipping the normal delivery estimates (generally 3-5 days within the US) may vary. You can monitor the shipment of your package via email.
How much nicotine is in one toothpick?
According to some real sciency-looking people in a real lab we can proudly tell you that each Nicotine Pick contains up to 3 MG of nicotine per toothpick.
How do I use Nicotine Picks?
This part is pretty dang easy. Simply place a single toothpick in your mouth between your cheek and gums and allow the nicotine to absorb into your bloodstream. You’ll experience a peppery feeling with a burst of your selected flavor. We recommend rotating the unused end of the toothpick to the other side of your mouth and enjoying in the same manner. A slight chew on the toothpick will aide in a speedier release of nicotine. Please chew lightly as toothpicks are a choking hazard and should not be swallowed. Avoid rubbing eyes after handling toothpicks. Discontinue use and contact your primary care provider if you experience any of the following symptoms: persistent irritation, sore jaw, chest pain, irregular or rapid heartbeat, nausea, vomiting, dizziness, diarrhea, or weakness.
Can Nicotine Picks help me quit smoking?
Our toothpicks were created to offer a convenient and more socially acceptable means to get your nicotine fix in places where smoking, vaping, and chewing are prohibited. We make no claims that this product should be used as a means of cessation or as a healthier alternative to other forms of tobacco. If you are interested in quitting smoking, check out the free resources at smokefree.gov.
Who should use Nicotine Picks?
So glad you asked. Our nicotine infused toothpicks are intended for adult consumers who are looking for an alternative nicotine experience. They should not be consumed by individuals under legal age, or by women who are pregnant or breastfeeding. If you have health issues - such as heart disease, high blood pressure, or diabetes you should consult your doctor before using this product. It should go without saying but we like to remind you to keep this product out of reach of children and pets at all times.
Can I sign up to your newsletter?
Yes! Knowledge is power and we want to keep you informed with all the wonderful discounts, exclusive offers, and product updates we have. Just enter your email into the bottom of the page and you’ll be added to our subscription list. Don’t worry, we try real hard not to be overly obnoxious with our newsletters, don’t believe us - give it a try.
Do you offer customization of bundles and variety packs?
You know what you like. We can appreciate that. Our website doesn’t doesn’t currently have the capability of customizing bulk packages online. However, we do try to offer a variety of bundling options - 3, 6, 12, and 25 tube counts - so you can mix and match as you see fit. If you are having trouble getting the right mixture you can contact our team from 8am-4pm CST on Mon-Fri at (800) 370-0317 or via email at email@example.com.
Can I buy Nicotine Picks at the store?
We're trying to make Nicotine Picks as accessible as possible. Tell your local retailers how amazing our product is and if they aren't selling now...perhaps they will be soon. But until that day comes, your best bet is to order directly from our online store. Consider signing up for our new subscription program. Your favorites could be delivered directly to you on a monthly basis! How's that for convenience!?!
How do I become a wholesaler for Nicotine Picks?
We like your enthusiasm! Please contact our equally enthusiastic sales team at (800) 370-0317 or email us at firstname.lastname@example.org and we will be happy to assist. Be prepared with your business information including your tax ID for a speedier process!
What is Nicotine Picks response to the COVID-19 situation?
We, like many of you, are following along with local, state, and federal advisement. Thus far, we've been able to continue receiving and fulfilling orders as normal. We will continue to monitor the situation and try our darndest to keep business as usual. If anything should change we will notify our customers. To be sure you are in the know we suggest following us on social media and/or signing up for our newsletter.
How do I access/create an account?
Click here to access your account or navigate to the upper left hand corner. You’re gonna look for three lines/dots - our techies call this the hamburger icon - but we don’t really see the resemblance. Once clicked, a side menu will appear; you’ll select either “Account” (this option means you or someone before you is already logged in) or “Login” (if you haven’t logged in or aren’t sure if you have an account). From there you will be navigated to your “Login”/”Account” page. If you were not logged in, you will be asked to provide your email and password or “Create an Account”. Once logged in, you will be navigated to your “Account” page.
Sharing the computer/phone with someone else? Don’t forget to log out after accessing your account. Our product is intended for those 21+ we are committed to prohibiting usage of our product by minors. In addition, logging out of your account helps keep your information safe. It's a win/win.
How do I change my Subscriptions payment information?
Simple. Just log on to your account - which can be accessed through the upper right hand menu icon (select either “Account” or “Login” from the side menu). From there you will be redirected to Login or (if already logged in) directly to your “Account” page.
Under the section - “Account Details”, you will select “Manage Subscription,” then “Payment Information” tab and then “Edit” (look to the right of the payment information drop down). Enter the new credit card information and click “Save Changes”.
How do I pause/resume my subscription?
The wonderful thing about your subscription is that it puts you in control. You can change it, pause it, or resume it at any time. First, “Login” to your account, if you don’t think you have one you can select “Create Account” or “Forgot Password”. If you have an account you will get an email to reset it. Once logged into your account look under the section - “Account Details." You will select “Manage Subscription,” then under “Subscription Status” select "Resume/Pause Subscription".
It’s that simple! Again, if you have any issues do not hesitate to contact our team at 800.370.0317 or email us at email@example.com if you have any other changes or issues accessing this account.
NOTE: If you are attempting to Pause a subscription you have recently received a shipping notice for it is best to call. We may not catch your email before your product ships.